Return or Exchange

Our products have 1 year warranty. For more details, please check the return policy via the link here-->Refund policy – Epiccross (epicbeamled.com)

Call us:

📞: +1 2092727060

📧: sales@epicbeamled.com

Office Hours:

Monday~Friday 9:00 am~5:30 pm (PST)

The package can be replaced within 30 days after receiving or being shipped out. The shipping cost and price difference will be paid by the customer if it's not the quality issue. More details, please see the return policy here: Refund policy – Epiccross (epicbeamled.com)
If the items are not delivered, please contact us first to confirm if they can be returned back. We will help you to process the exchange after the price difference is paid and the parcel is returned back.
If the parcel can not be returned during the shipping, please sign up the parcel and contact us for return within 30 days. And we will help you to process the exchange.
For more details, please contact our customer service.

Call us:

📞: +1 2092727060

📧: sales@epicbeamled.com

Office Hours:

Monday~Friday 9:00 am~5:30 pm (PST)

Please don't worry about it. Our products can be replaced within 30 days. Please advise us of the complete name of your vehicle.
We will help you to exchange to the suitable one once confirmed. Please note: The shipping cost and price difference will be paid by the customer. For more details, please contact our customer service.

Call us:

📞: +1 2092727060

📧: sales@epicbeamled.com

Office Hours:

Monday~Friday 9:00 am~5:30 pm (PST)

All the orders can be canceled and refunded before shipping.
If the items haven't shipped out yet, please contact us for canceling the order. The refund will be issued within 24-48 hours after confirmation.
If the items are in transit, please confirm with our customer service first to check if they can be returned by the shipper. We will help you to cancel the order after all are confirmed. If the items can not be returned because they are in transit. Please sign up the parcel firstly and contact us to exchange or return them after receiving them.
For more details, please contact our customer service.

Call us:

📞: +1 2092727060

📧: sales@epicbeamled.com

Office Hours:

Monday~Friday 9:00 am~5:30 pm (PST)

Our lights are with one year warranty. Our customer service will help you to process the replacement. They will be sent to you after all are confirmed. We will help you to arrange the replacement and send it to you. If you don't want the replacement anymore within 14 workdays after delivery, please contact us to run the refund process. Please note that the parcel can not be returned over 14 workdays after delivery. For more details, please check the return policy here-->Refund policy – Epiccross (epicbeamled.com)

Call us:

📞: +1 2092727060

📧: sales@epicbeamled.com

Office Hours:

Monday~Friday 9:00 am~5:30 pm (PST)